Keen is a modern hotel with a great location in downtown Palo Alto. The efficient staff provided reliable Wi-Fi, which met my business needs perfectly. The self-service breakfast included a variety of options, such as fresh pastries and fruits, making mornings pleasant and convenient.

Noise insulation and bathroom privacy could be improved.

The location is fantastic you got everything you need within walking distance restaurants shopping and it made things so easy. At night, we took advantage of the free cookies out in the lobby, it's the little things, right?

It wasn't exactly cheap but for what you get, still reasonable enough.

I had a fantastic stay with a lovely complimentary breakfast and truly enjoyed the cozy and well-decorated ambiance. The fresh fruit and baked goods were delightful!

I stayed at this stylish hotel with my family, including my brother. The location couldn't be better—right in downtown Palo Alto. I appreciated how the hotel made it easy for us to explore, and the self-service breakfast was quite convenient.

My kids wished for larger family rooms for more space.

Keen offered a clean and modern atmosphere, with a reliable internet connection that greatly supported my work needs. The breakfast selection was impressive, including items like freshly baked pastries and an assortment of yogurts, providing a great start to my day. Additionally, the convenient location allowed easy access to various restaurants and business facilities nearby.

Noise insulation between rooms needs significant improvement.

We loved our stay! The location is amazing, with countless international restaurants and cafes just a short walk away. The kids enjoyed the cookies in the evening and the breakfast spread every morning. Plus, the train station is just a block away.

My kids wished the pool area had more umbrellas for shade.

This place suits me perfectly with great wi-fi, 24-hour reception, and express check-in. The staff helped me with my bags during my first stay, creating a wonderful memory. I highly recommend it for anyone looking for comfort. I'm coming back for a city break!

Charming Stay in a Prime Location

Our three-night stay was enjoyable, highlighted by lovely nearby cafes for breakfast. While the Standard Queen Room felt cozy, shower pressure was inconsistent. For better mornings, explore local spots rather than relying on the limited breakfast nook. Easy access to campus and shopping was a plus.

Keen is a modern, stylish hotel with efficient staff and a great location in downtown Palo Alto. Checking in early after my long flight was a huge plus, and the internet connection was reliable for my business needs. I particularly enjoyed the peaceful atmosphere, which allowed for a good night's sleep, and the self-service breakfast offered a decent variety to start the day.

The room was quite small and not ideal for working.

will be back

Great spot with modern decor and comfy beds. Room had air conditioning, flat-screen TV, and free toiletries plus a nice shower. The breakfast was good with fresh pastries and coffee available all day. Staff were super nice and helpful, making it feel welcoming. Awesome location near Stanford and restaurants.

The cozy, modern decor made me feel right at home, with thoughtful touches everywhere. Easy access for seniors. I particularly loved the charming lobby area where I could enjoy fresh pastries and coffee each morning.

Improved bathroom privacy and soundproofing are needed.

The exceptional staff made my check-in experience seamless they were attentive and friendly. The location provided easy access to local attractions like nearby parks and cafes.

The Standard Queen Room felt a bit dated and could use some modern amenities.

I enjoyed the complimentary breakfast—the variety impressed me! The modern room style and fresh cookies at night were delightful. Just be aware of the small room size!

Great location near Stanford, but walls are too thin for privacy.